|
To receive help as a data provider we recommend that you consult the ODP Discussion Forum first. If you cannot find the solution to your problem them then there is an email helpdesk available 9-17 GMT+3 on weekdays. It can be reached by
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
The ODP
helpdesk will answer all questions related to the use of information and
technologies in the ODP network and processes related requests.
Examples of the main questions include the following:
- Problems and needs related to user accounts and passwords (Members only)
- Functions and possible errors on this website
- How to use, configure and debug ODP tools such as the Data Provider software and the portal toolkit
- How to register data providers and the steps required for becoming a data provider
Requests sent to the ODP helpdesk are acknowledged immediately when staff is available to handle them.
|
